The US Federal Trade Commission (FTC) has filed a lawsuit against Amazon, accusing the company of deceiving customers with automatically renewing Prime subscriptions and making it difficult to cancel. The FTC claims that Amazon used website designs to push customers into enrolling in Prime and renewing subscriptions without their consent.
The company allegedly employed a complex cancellation process and made changes to deter users from opting out. The FTC seeks a court order to change Amazon’s practices and impose financial penalties. This is the latest in a series of actions taken by the FTC against Amazon, including privacy violations and child privacy law breaches.
